Privacy & Cookies Policy

Effective Date: 13 May 2025
Last Updated: 13 May 2025

This Privacy and Cookies Policy outlines how Amplify Group, including its affiliated companies—Amplify Projects, Amplify Electrical NZ Limited, Amplify Fleet, and Amplify Hire—collects, uses, stores, and shares your personal information, and how we protect your privacy when you interact with our websites and services.

1. Use of Cookies
We use cookies on our website to understand how you interact with it. By accepting, you agree to our use of such cookies.

Cookies and similar tracking technologies (such as web beacons) help us:

• Improve your browsing experience;

• Analyze website traffic and performance;

• Deliver targeted marketing and content.
   

Types of Cookies We Use

• Essential Cookies: Required for core website functionality.

• Analytical Cookies: Help us understand website usage (e.g., Google Analytics).

• Marketing Cookies: Used for remarketing and targeted advertising.
   

Third-Party Cookies
We use services such as Google Analytics and Wix to collect visitor statistics and support marketing campaigns. These third parties may place cookies on your device.
You can manage cookie preferences or disable cookies through your browser settings. For browser-specific instructions, search online (e.g., “clear cookies Chrome”).
2. Collection of Personal Information
We collect personal information from you, including:

• Contact information (such as name, phone number, email);

• Interaction data (such as online enquiries or communications with us).
   

This information is collected to:

• Respond to online enquiries;

• Provide quotes;

• Deliver requested services;

• Improve customer service.
   

Providing your personal information is optional. If you choose not to provide it, we may not be able to fulfill certain services or respond to your enquiries.

3. How We Use Your Information
We may use your information to:

• Provide services or information you request;

• Manage contracts via platforms such as ABTRAC or MYOB;

• Send invoices and process payments;

• Contact you regarding changes to our services, terms, or promotions.
   

4. Sharing Your Information
We do not sell or rent your information. We may share your personal information with trusted third-party service providers who help us deliver our services. These may include:

• Microsoft – Cloud hosting and IT infrastructure

• Xero – Accounting and invoicing

• Wix – Website platform

• Dropbox, 12D Synergy – Secure file storage and collaboration
   

These providers may be based overseas. We ensure all third parties meet the privacy obligations under the New Zealand Privacy Act 2020. Where a provider is not subject to the Act, we will seek your consent before disclosing personal information to them.

5. How We Store and Protect Information
We take reasonable steps to ensure your personal information is:

• Stored securely in encrypted files;

• Accessed only by authorized staff;

• Protected through our internal ICT policies.

Access to our systems is role-based, monitored, and audited.

6. Data Retention
We retain personal data only as long as necessary:

• To provide our services;

• For security purposes;

• To comply with legal obligations.
   

7. Your Rights
You have the right to:

• Request a copy of the personal information we hold about you;

• Ask for correction if any information is inaccurate;

• Request that we stop using or delete your information (this may affect our ability to provide services).
   

Please contact us at:
📧 hannah@amplifyelectrical.co.nz
📍 79 Grafton Road, Grafton, Auckland
We may require identity verification before releasing personal information.

8. Links to External Websites
Our website may contain links to third-party websites. These sites are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of external sites. Please review their policies before submitting personal information.
9. Complaints and Contact
If you have concerns about how we’ve handled your privacy, please contact us immediately:
📧 hannah@amplifyelectrical.co.nz
📍 79 Grafton Road, Grafton, Auckland

If we are unable to resolve your concerns, you can lodge a complaint with the Office of the Privacy Commissioner:
🔗 https://www.privacy.org.nz

10. Policy Updates
We may update this Privacy and Cookies Policy from time to time. Updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically.